Information We Collect
We collect various types of personal information to fulfill orders, process subscriptions, and improve your shopping experience. The types of information we may collect include:
- Personal details: Name, email address, phone number, and delivery address.
- Order information: Products purchased, order history, and special delivery instructions.
- Payment information: Credit card details or other payment methods (processed securely through third-party payment gateways).
- Subscription preferences: Frequency of deliveries (e.g., monthly, bi-weekly), selected products, and custom requests for special orders.
- Website usage: Data regarding your interactions with our site (e.g., pages visited, time spent, and browsing behavior) to help us improve our offerings and user experience.
We only collect information necessary to fulfill your orders and enhance your experience with us. Dulcinée’s Bakery Inc. does not share, sell, or rent your personal data to any third parties.
How We Use Your Information
Your information is used for the following purposes:
- Order fulfillment: To process your orders, deliver your products, and manage your subscriptions.
- Personalized experience: To recommend products or provide services based on your preferences.
- Communication: To send you updates on your orders, delivery status, promotional offers, and customer service messages.
- Improvement of our services: To analyze website usage, troubleshoot issues, and optimize our site for better user experience.
- Legal obligations: To comply with legal and regulatory requirements.
We will never sell, trade, or share your information with any third party for marketing purposes.
Data Security
We take the protection of your personal data seriously. We use secure encryption methods to protect the transmission of your data during purchases. All payment information is handled securely by trusted third-party payment gateways, ensuring your credit card or bank details are not stored on our site. We also implement industry-standard security measures to protect your information from unauthorized access.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site performance, and offer personalized content. By using our site, you consent to the use of cookies. You may choose to disable cookies in your browser settings, although this may affect certain site functionalities.
Third-Party Services
We partner with third-party services to enhance our site and provide services such as payment processing and email communications. These third parties may collect data as part of their operations. These services have their own privacy policies, and we encourage you to review them. Dulcinée’s Bakery Inc. is not responsible for the privacy practices of these third parties.
Your Rights
As a customer, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Opt out of promotional communications or newsletters at any time.
- Withdraw consent for processing, where applicable.
If you wish to exercise any of these rights or have any concerns about how we handle your data, please contact us at info@dulcineesbakery.com